Privacy Policy
At RK NOWA GmbH (hereinafter “RKN”), we place a high priority on protecting your privacy. We process your personal data in accordance with the General Data Protection Regulation (GDPR). Definitions of the terms used in this policy can be found in Article 4 of the GDPR. Please review this policy regularly, as it may be updated periodically.
1. General Purpose of Processing
We only use your personal information for specific purposes, such as operating our website. Below are the purposes for which RKN uses your data and the corresponding legal basis:
- RKN uses personal data to serve our customers’ needs, ensuring a safe, efficient, and user-friendly website experience. This also includes securing our network and analyzing data for genuine business purposes.
- We prioritize transparency in data processing, implement "privacy by design," and use your information only for the purposes stated. For more details about our legal basis for processing, contact us at rknowa.com.
2. What Data We Use and Why
2.1 Hosting
We use hosting services for infrastructure, storage, security, and technical maintenance to operate our website. RKN or our hosting provider processes contract data, usage data, meta, and communication data based on legitimate interests (Art. 6 para. 1(f) and Art. 28 GDPR).
2.2 Access Data
We store IP addresses temporarily (90 days) in cases of suspected criminal activity on our website. IP addresses are deleted when no longer needed for security.
2.3 Range Measurement & Cookies
Our websites may use cookies (Art. 6 para. 1(f) GDPR) to improve user experience, efficiency, and security. Cookies store information on your usage patterns without storing personal data (e.g., name or IP address). Cookies are assigned an identification number and self-delete after 1 month to 10 years.
2.4 E-mail Contact
When you contact us (e.g., via contact form or e-mail), we use your data to process your request and respond to follow-up questions. Additional personal data is processed with your consent (Art. 6 para. 1(a) GDPR) or if we have a legitimate interest in doing so (Art. 6 para. 1(f) GDPR).
3. Collection and Processing of Personal Data
Our site operator collects, uses, and transfers your personal data only as permitted by law or with your consent. Information such as your name, e-mail, phone number, residence, and zip code may be collected through our contact form if provided by you.
4. Your Rights as a Data Subject
Under applicable law, you have the following rights regarding your personal data:
- Right to confirmation and information
- Right to rectification
- Right to deletion ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
4.1 Right to Confirmation and Information
You can request confirmation of whether your data is being processed and ask for a copy, including information on:
You can request confirmation of whether your data is being processed and ask for a copy, including information on:
- Processing purposes
- Categories of data processed
- Retention period or criteria for data storage
- Recipients of data, including those in third countries or international organizations
4.2 Right to Rectification
You have the right to request correction of inaccurate personal data or completion of incomplete data.
You have the right to request correction of inaccurate personal data or completion of incomplete data.
4.3 Right to Deletion ("Right to be Forgotten")
You may request deletion of your data if:
You may request deletion of your data if:
- It’s no longer necessary for the purposes collected
- You withdraw consent and there’s no other legal basis
- Data was processed unlawfully or needs deletion to fulfill a legal obligation
4.4 Right to Restrict Processing
You may request data processing restrictions under certain conditions, such as accuracy disputes or if processing is unlawful but you oppose deletion.
You may request data processing restrictions under certain conditions, such as accuracy disputes or if processing is unlawful but you oppose deletion.
4.5 Right to Data Portability
You may request a copy of your data in a structured, machine-readable format, provided certain conditions are met.
You may request a copy of your data in a structured, machine-readable format, provided certain conditions are met.
4.6 Right to Object
You can object to data processing at any time for specific reasons, such as profiling. We’ll only process data if we have compelling legitimate grounds.
You can object to data processing at any time for specific reasons, such as profiling. We’ll only process data if we have compelling legitimate grounds.
4.7 Right to Withdraw Consent
You may withdraw your consent for data processing at any time.
You may withdraw your consent for data processing at any time.
4.8 Right to Lodge a Complaint
If you believe your data is being unlawfully processed, you may lodge a complaint with a supervisory authority in your country, place of work, or where the alleged infringement occurred.
If you believe your data is being unlawfully processed, you may lodge a complaint with a supervisory authority in your country, place of work, or where the alleged infringement occurred.
5. Data Security
We strive to protect your data in accordance with GDPR and technical standards. Your personal data is transmitted using SSL encryption, although no method is completely secure. We maintain technical and organizational security measures (Art. 32 GDPR) but cannot guarantee continuous website availability.
6. Disclosure of Data to Third Parties and Non-EU Transfers
We only use your personal data within our company. If we engage third parties (e.g., freelancers), they receive personal data only as necessary for their tasks. Data transfer outside the EU is not planned.
7. Contact
Please contact RKN if you:
- Have a question about data protection
- Wish to exercise your data protection rights
- Have a complaint regarding data usage